On-demand IT

With tech360’s on-demand IT services, call us when you need us, and we’ll be there.

Our Bestselling Packages

Maintenance Package $129.99 + HST

A thorough check-up to find, fix and resolve your computer’s issues so your equipment runs at peak performance.
This package includes:
  • a thorough, detailed investigation and resolution of specific software issues;
  • a low-level system scan to remove viruses, malware, adware and other unwanted software;
  • a check for, and installation of, system software updates; and
  • a case, keyboard and screen cleaning, plus maintenance of cooling fans, ducts and access ports.

Please note: This package does not include resolution of larger, more complex system issues that may be found during diagnostics. If problems are found, we will call to discuss the repair options and any additional costs with you before we continue.

Purchase Package $149.99/$249.99/$349.99 + HST

Looking to upgrade or purchase a new computer? We can help you choose the new device that best suits your needs. We offer three options below to suit your needs and comfort level.

Consult only $149.99: Buying a new computer can be confusing with so many options and features available. We remove the uncertainty by doing the research for you and presenting three quotes (good, better and best) for your review. The rest is up to you.

Setup only $249.99: So you’ve bought a new computer but aren’t quite sure how to get everything going. No problem, we can do that for you.

Complete package $349.99: We take care of everything. We research and present three quotes (good, better and best) for your review and then make the purchase on your behalf and set it up for you.

Additional Services

Unless otherwise noted, tech360’s on-demand IT services are billed at $70 per hour with a minimum 1-hour charge. Applicable taxes are additional. Depending on your location, mileage charges may apply.

Diagnostic Fee

Find out what the problem and solution is first. You are charged only if you decide not to go ahead with the suggested repair.
$35 per 1/2 hour + HST

Computer Repair

For larger or more serious issues with your device that can’t be resolved with a Maintenance Package.
Cost is estimated on a case-by-case basis.

Remote Assistance

Help when you need it fast. Click below for instructions. A minimum 1-hour charge applies.

Networking

Keep everyone  connected!
Set up a wireless network,
add computers, printers
and other devices.

Data Recovery

In the event of device failure without a back-up, we’ll do our very best to recover your files.
Cost is estimated on a case-by-case basis.

1 TB Data Backup Drives

Backing up your computer is good insurance. You may never need it, but it’s there if you do.
$109.99 + HST includes setup

We back the work we do.

Should the same issue resurface within 48 hours of our service, we will follow up free of charge.

Good to know regarding tech360 on-demand IT…

WARRANTY We will follow up, free of charge, to fix any issues that resurface within 48 hours of service. SERVICE ESTIMATES + QUOTES Note that our estimates are not quotes. Estimates are based on what we believe your IT requirement will cost to repair given the information you have provided and are subject to change as more information about your IT issue is revealed. We will keep you informed of any changes to your estimate that exceeds ten (10) per cent of the total. Quotes are issued on request and only when we have a good understanding of the work your issue will involve. Quotes are a guarantee of service and price and are not subject to change. Our estimates and quotes for service are valid for 30 days from the date they are issued. EQUIPMENT QUOTES Quotes for equipment purchases are valid for five days with the exception of sale end-dates. PAYMENT TERMS tech360 bills for services rendered upon completion; payment is net 30 days. Past due accounts are charged 3% interest per month from the date of the invoice. For equipment purchases, payment is due upon delivery. All invoices are payable by credit card, e-transfer, cheque or cash.